ExoClick's Compliance team, is available 24/7 for your convenience!
All elements of your campaigns are reviewed in chronological order and the speed is determined by the volume received at any given time.
Please be patient, we do our best to review them within 30 mins although at busier times of the day it may be a little longer!
Note: We will not be able to process the following campaigns automatically:
- Those that are currently paused, as they do not appear in the approval queue until you set them to "run"
- Those that have previously been declined and you have corrected them, you will need to contact the Compliance team, by simply selecting "Campaign Review" here
- You are a new or returning advertiser and additional verification checks are needed, these are normally completed within 24hrs and you will be contacted.