Documentation

Documentation

  • News
  • General
  • Advertisers
  • Publishers
  • RTB
  • API
  • Tutorials
  • Videos

›Common issues

Introduction

  • Introduction for Advertisers

Dashboard

  • Dashboard

Statistics

  • Statistics

Campaigns

    Creating a Campaign

    • Step 1 - General
    • Step 2 - Ads
    • Step 3 - Targeting
    • Step 4 - Pricing & Limits
    • Step 5 - Zones
  • Campaigns List
  • Landing Pages & Groups
  • Dynamic Tokens
  • Bidder
  • Media Library
  • Iframe Events
  • Third Party Ad-Serving

Conversion Tracking

  • Introduction
  • Conversion Tracking
  • Tracking Manuals

    • AdsBridge
    • Affise
    • Appsflyer
    • Bemob
    • Binom
    • Cake
    • CPVLab Pro
    • Keitaro
    • Kochava
    • PeerClick
    • RedTrack
    • ThriveTracker
    • TUNE/HasOffers
    • Voluum

Payments

  • Payments

Marketplace

  • Marketplace

Advertisers FAQ

    Advertiser compliance

    • My campaign got rejected why?
    • My campaign has labels what does it mean?
    • How soon will you approve my campaigns?

    Common issues

    • Campaign Targeting Limitations
    • Mobile carrier traffic discrepancies
    • Our statistics do not match yours

    Optimisation and performance

    • Is there a list of sites?
    • Optimising your campaigns
    • Site domain/zone targeting/ de-targeting
    • Checking campaign performance

Mobile carrier traffic discrepancies

Identification of mobile carrier users (3G/4G) is a complex feature.

We use both our own and third-party databases of IP addresses to identify carriers, and it requires constant maintenance. Depending on the tool you are using, and how that tool is identifying users (IP addresses, ISP name…) you may see differences. For this reason we can not guarantee the accuracy of this identification.

If you require 100% accuracy, we suggest instead that you use your own IP address ranges, with the IP Ranges targeting option found in step 6 “Advanced settings” when creating/editing your campaign.

← Campaign Targeting LimitationsOur statistics do not match yours →
Documentation
Useful Links
ExoClickEXADSFluid Player
Copyright © 2022 ExoClick