> For the complete documentation index, see [llms.txt](https://docs.exoclick.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.exoclick.com/exoclick-docs/how-get-account-manager.md).

# How can I get an Account Manager?

Thank you for your interest in having an Account Manager!

The ExoClick team is dedicated to helping all customers achieve their goals and enjoy the best possible experience on our platform.

ExoClick is a self-service platform and our qualified professionals can guide you on how to start the activity, understand the platform features, optimize your account activity and reach your goals:

**Customer Success Managers** are available 24/7 (including public holidays) via email or live chat to assist with any type of request, including:

* Account setup
* Payments
* Technical or general inquiries
* Optimization reviews
* Access to exclusive deals or specific premium features

**Account Managers** are available during business hours from Monday to Friday (except public holidays) through email, Skype, or Telegram. To have an Account Manager offering you enhanced optimization review and recommendations for revenue growth, the following criteria applies:

**For Advertisers:**

* Potential to generate over $10,000 per month
* Minimum of 2 months of spending
* Availability for weekly discussions with an Account Manager
* Commitment to testing various ad formats
* Compliance with our advertiser guidelines

**For Publishers:**

* Potential to generate over $20,000 in revenue per month
* High-quality websites receiving organic traffic
* At least one payment received from us
* Availability for weekly discussions with an Account Manager
* Compliance with our publisher guidelines

ExoClick also offers a **Managed Service for Advertisers only**, and we can handle your campaigns, including setup, optimization, monitoring, and reporting. For more details about conditions and fees, please contact us [here](https://www.exoclick.com/contact/).


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# Agent Instructions
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