Payments

Checking your funds and spending

To manage and monitor your funds and spending, click on the Payments tab.

First time accessing the Payments tab

You might find this page empty the first time you access it.

empty

If you click on the disclaimer button, you will be redirected to your account information so that you can complete all the missing details.

Regardless of which country you signed up from, you will be asked to add a VAT Number. If you are not based in the EU, you can add here your personal ID, passport no. or Company ID, if you have one.

If you are based in the EU, you will need to provide a valid VAT number. Individuals or companies from EU countries that can not provide a valid VAT number will have 21% VAT deducted from any funds added to their account. This is in order to comply with EU regulations.

Note that 21% VAT is always applied to both individuals and companies in Spain, with or without valid VAT numbers.

Making a payment in the Payments tab

In the Make a payment panel at the top of the tab, you will see the available payment options for your network. You may see Credit/Debit card, UnionPay, Wire Transfer and Paxum options here if they are available.

We work only on a pre-payment basis and the minimum payment for all payment methods is 200 EUR/USD. Funds are added instantly with all payment methods except Wire Transfer.

Viewing your payments

In the bottom section of the Payments tab, you can see all the payments that you have made each month.

Using the Date Range drop-down, you can choose how many months you wish to view in the list. Choose View All to see all months, or choose to see only the last 3 Months, last 6 Months, This Year, or Last Year.

For each invoice in the list, you can see the Opening Balance, which shows you the balance at the start of the month covered by the invoice.

Using the arrows at the top of each column you can sort your invoices by Invoice Date, Payment Date, Date Funded, Amount (original currency), Balance Amount, Status, and Type.

Note: If it is not the current year, all months are shown with the respective balance (whether having transactions or not), if at least one month has a transaction. If it is the current year, the first month to be displayed is the first month with a transaction (and this will then be updated the following year with all 12 months and the respective balance for each month).

Downloading and printing PDFs of your invoices

To download or print PDFs of your invoices, click on the Total on the right side of the screen, and then click the View button.

You will then see a PDF of the invoice. Click DOWNLOAD PDF to save a copy to your computer and click PRINT to print it.

Available Payment types

Debit/Credit Card

If you select Debit/Credit Card to make a payment, you can choose whether to do it automatically or manually.

Card Auto Recharge (Celeris)

This option will automatically top up your balance by the chosen amount when it falls below a set amount of units of currency (Dollars or Euros). Allowing you to keep campaigns running without the need to constantly return to the Admin Panel to deposit funds.

Note: The auto-recharge limit is 10K.

Card Manual Recharge

Select an amount to top up your account by.

Saved Cards

Advertisers can save Credit/Debit card information through both Auto and Manual recharges that will make purchases quick and easy. The card information is encrypted.

Note that, if a saved card fails a transaction, the card will not be saved for the next purchase.

Credit Card - Multi Currency

Multi Currency Pricing allows Advertisers pay in their local currency so they can know the exact amount that will be paid out of their account e.g. If an Advertiser based in India and wants to add 1000 EUR to the ExoClick account, using MCP they will be able to know the INR equivalent if they choose to pay in INR.

Note : All advertisers have the option to select a different currency ( from the ones available) .

For Advertisers located within a country with a supported currency, this currency will be automatically displayed by the system.

Unionpay

If you select UnionPay to make a payment, you can use your UnionPay card to add funds to your account. You can simply select an amount to recharge your account with and you will be redirected to the UnionPay interface to complete the checkout process securely.

Note: Unionpay can be used ONLY if advertiser's country is China.

Wire transfer

Here you can send us a notification that you have sent a wire transfer payment. Fill in Sender Name, Amount, and Currency. When you add the details, a Proforma will be created for you.

The Proforma will include a Reference ID. Make sure to use this Reference ID number when sending your Wire Transfer. This ensures the payment will be located faster and avoid missing payments. When funds reach us, it will automatically be changed to an Invoice.

Paxum

Select an amount from the drop-down to recharge your account by.

Crypto

Do not send funds from an Exchange platform. You must send funds from your personal wallet.

There are two options for Crypto payments, each managed by a different gateway:

• Crypto Payment
• Pay with Crypto

For both options, select an amount from the drop-down to recharge your account by. After clicking “PAY NOW”, you will be redirected to the payment gateway to complete your purchase securely.

In the payment gateway, select the Cryptocurrency and Network you want to use for your payment. Then, you can scan the QR code or get the wallet address to perform the payment. You can also find the Payment ID and amount under the Details section.

Once the payment is completed, an invoice will appear in your payment history.

Notes:

• Crypto network exchange fees might apply.
• No Country restrictions for Crypto payment.

• Country restrictions for the Pay with Crypto option.

A-G	H-R	S-Z
Afghanistan	Haiti	Saint Lucia
Albania	Holy See	Sao Tome and Principe
Algeria	Iran	Saudi Arabia
Argentina	Iraq	Senegal
Bangladesh	Jamaica	Serbia
Barbados	Japan	Somalia
Belarus	Jordan	South Korea
Bolivia	Kyrgyzstan	South Sudan
Bosnia and Herzegovina	Lebanon	Sudan
Brunei	Libya	Syria
Burkina Faso	Mali	Tanzania
Burundi	Montenegro	Thailand
Côte d'Ivoire	Morocco	Trinidad and Tobago
Cabo Verde	Mozambique	Tunisia
Cambodia	Myanmar	Turkey
Cameroon	Nepal	Uganda
Central African Republic	Nicaragua	Ukraine
China	Nigeria	United Arab Emirates
Congo	North Korea	United States of America*
Cuba	Pakistan	North Macedonia
Democratic Republic of the Congo	Palestine State	Venezuela
Ecuador	Panama	Vanuatu
Egypt	Philippines	Vietnam
Guinea-Bissau	Russia	Yemen
*****	*****	Zimbabwe

It is also not available for the following US states:

• Alabama, Alaska, Hawaii, Louisiana, Nevada, New Hampshire, New York, Rhode Island, Texas, Vermont, Virginia and Washington.